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Palm Beats Itself to a Pulp March 19, 2010 
Palm has issued sales projections that are much worse than expected -- even though expectations were already low -- sending its shares plummeting by 27 percent and prompting discussions about whether the company has any future at all. Palm expects sales of $150 million in Q4; Wall Street analysts expected it to project $305 million.
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Will Google Take Over Your Tube? March 19, 2010 
A few weeks ago we heard some chitchat about a few Google engineers taking home a new kind of set-top box to tinker and play around with. Not a big surprise -- Google guys tinker with everything. It's like DARPA combined with Wonka Chocolate combined with Acme from the Looney Toons. But now we're hearing a little more about it from a New York Times article.
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Viacom v. YouTube: Finger-Pointing Turns to Mud-Slinging March 19, 2010 
Viacom's billion-dollar copyright-infringement lawsuit against Google's YouTube took a nasty turn Thursday as a series of documents were released to the public. "Fostering and countenancing piracy were central to YouTube's economic business model," Viacom's filings charge. Viacom "overtly and covertly uploaded to YouTube a vast array of their own video clips for marketing purposes," Google wrote.
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The Green Army's Social Network March March 19, 2010 
Companies of all sizes now routinely field the question, "What are your sustainability practices?" What's more, the people asking that question are increasingly organizing through the use of social networks large and small. Bloggers like Sharon Astyk of Casaubon's Book, for example, have thousands of regular readers and a series of books in print.
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Anxieties Besiege FCC's Broadband Game Plan March 17, 2010 
The Federal Communication Commission's national broadband plan, formally unveiled this week, certainly has lofty goals: Provide greater access to broadband, increase broadband speeds, help establish a national emergency network, help improve the economy and ensure the U.S. leads the way in digital technology.
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Do You Believe in iPads? March 17, 2010 
Apple shares took a hit Monday, getting pounded down to $220.35 before recovering back up to $224.55 at close Tuesday. One of the big questions AAPL investors seem to be asking themselves right now is how much faith they have in the iPad. For his part, Brian Marshall of Broadpoint Amtech seems to be among the optimists.
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FCC Shows How to Make an American Internet Quilt March 16, 2010 
Following the the Federal Communications Commission's release of a detailed plan for giving Americans better access to broadband Internet connections, the blueprint is drawing reactions across a wide range of observers and interested parties. "This may be one of the most important projects the government has undertaken since the national freeway system was constructed," said analyst Rob Enderle.
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Pegasystems' Chordiant Buy Not Without Risks March 16, 2010 
Business process management vendor Pegasystems will be acquiring CRM company Chordiant for $161.5 million, or $5 per share. While the deal will clearly provide synergies to both companies, it is also a function of the general consolidation in the CRM and BPM space, Nucleus Research Vice President Rebecca Wettemann told CRM Buyer.
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Google Poised to Make Good on Its China Threat March 15, 2010 
It now appears almost certain that Google and the Chinese government will not reach an accord over Internet censorship policies and that Google will begin pulling out of the country in the near future. Among the increasing number of signs pointing in that direction are warnings the Chinese government gave to Google's Web partners that they must comply with Chinese law, even if Google does not.
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Is the Chatroulette Sleazefest Giving Video Chat a Bad Name? March 15, 2010 
It's a good bet that when "The Daily Show's" Jon Stewart spends six minutes making uber-ironic fun of a particular trend or topic, it's pretty much arrived as a legitimate Mainstream Media Phenomenon. Such was the case recently with Stewart's hilarious deconstruction of Chatroulette the Web site that facilitates random video chat conversations.
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Why Keeping the Bar Low May Be Good for Google March 15, 2010 
The Google model survived the dot-com mess but its success seems based largely on the belief that advertising can fund everything. If the users are unhappy, well it doesn't really matter. In fact, Google's customers (the folks paying them money) and the folks they actually serve are quiet different, causing me to question the viability of many of their non-search efforts.
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How to Know When Enough Customer Service Is Enough March 15, 2010 
Throughout the economic downtown, business managers heard virtually every cost-cutting measure, from furlough days to reducing IT investment. As we see shoots of recovery, we are reminded that no company can cost-cut its way to excellence; without some focus on the customer, eventually service starts to dwindle, products are shoddy and the company is no longer competitive.
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FCC Testing Tool May Out ISPs' Bogus Speed Claims March 12, 2010 
The FCC unveiled a set of digital tools for consumers Friday to figure out the state of national broadband service in the United States. One tool, the Consumer Broadband Test, measures broadband service speed and latency and is available in online fixed and mobile app versions. The other is the Broadband Dead Zone Report.
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Customer Data Is a Terrible Thing to Waste March 12, 2010 
Few marketers would argue against the importance of relevant, timely, personalized marketing communications. In fact, research has consistently proven the value of personalizing marketing messages by segmentation, targeting, or one-to-one messaging. Personalized email campaigns generate two to three times higher click-through rates than mass email campaigns and twice the conversion rates.
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FTC May Put Kibosh on Google's AdMob Deal March 11, 2010 
Google's proposed $750 million acquisition of the mobile ad network AdMob may be subjected to a protracted period of regulatory scrutiny. The FTC reportedly is seeking sworn declarations from at least two of Google's competitors. Google announced its intent to buy AdMob in November 2009, in a stock deal that would make it the company's third-largest acquisition.
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E-Tailers Should Act Fast to Comply With Colorado's New Tax Law March 11, 2010 
Legislation signed into law on February 24 will have a profound effect on e-commerce and catalog companies that sell to customers in Colorado. Companies that do not collect Colorado sales tax must notify their Colorado customers that they are obligated to file a use tax return to pay the sales and use tax themselves. It also requires them to send out an annual information statement.
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